Remote management
LUMA Remote Support
Act instantly by viewing the screen, without visiting the store
If this sounds familiar
Is a technician driving to the store for one small issue?
Key features
Remote screen view and control
View a store device's screen live from the console and operate it directly.
Remote commands
Handle restart, screen rotation, brightness, and power scheduling remotely.
Screenshot and file management
Capture the current screen to check it, and upload or download device files.
Phone mouse mode
On-site during installation, use your phone as a touchpad to set up the device.
Works even better together
One Solution, Multi Play.
Frequently asked questions
Is customer info visible remotely?
On screens showing customer info, remote screen transmission and input are blocked.
Who can perform remote control?
Only people with store admin permission can perform remote control.
Tailor it to your store now.
Our team will help you work out the setup and quote.